Versand

Processing

Orders are assembled and prepared with care before shipping. Processing times may vary depending on order volume and product availability.

Once your order ships, you will receive tracking information when available.

Domestic Shipping

Shipping rates and estimated delivery times are shown at checkout.

Delivery estimates are provided by the shipping carrier and are not guaranteed. Delays caused by carriers, weather, holidays, or other circumstances outside our control may occur.

International Shipping

International shipping rates are calculated automatically at checkout based on your location and available delivery methods.

Where applicable, taxes and duties may be included in the price or checkout total through Shopify Managed Markets.

Available carriers and delivery times vary by destination.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect it.

Lost or Delayed Packages

If your tracking information has not updated for an extended period or your package appears to be lost, contact us and we will help investigate the shipment.

LarpMerch is not responsible for carrier delays or packages delivered to an incorrectly entered address.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with your order number and photos of the item and packaging.

Contact

For shipping questions, contact us through our website's Contact page.