Privacy policy

Last updated: September 3, 2026

LarpMerch operates this website and online store. Our store is powered by Shopify. This Privacy Policy explains what personal information we collect, how we use it, and the choices you may have when using our website or making a purchase.

Information We Collect

Depending on how you use our store, we may collect:

  • Contact information, such as your name, email address, billing address, shipping address, and phone number.

  • Payment and transaction information related to your purchases.

  • Account information, if you create an account.

  • Information about products you view, add to your cart, purchase, return, or cancel.

  • Messages or other information you send to us.

  • Device and usage information, such as your IP address, browser, and how you use our website.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders.

  • Process payments.

  • Arrange shipping and provide order updates.

  • Provide customer support.

  • Improve our website, products, and services.

  • Prevent fraud and keep our store secure.

  • Send marketing communications where permitted.

  • Comply with legal requirements.

How We Share Information

We may share personal information with companies that help us operate our store, including:

  • Shopify.

  • Payment processors.

  • Shipping and fulfillment providers.

  • Technology, analytics, customer support, and marketing service providers.

  • Government agencies or other parties when required by law.

We may also share information when you ask us to, give us permission, or when needed to complete a transaction.

Shopify

Our store is hosted by Shopify. Shopify may collect and process information about how you use our store in order to provide and improve its services.

You can learn more about Shopify's privacy practices through Shopify's Consumer Privacy Policy and Privacy Portal.

Cookies and Advertising

Our website and service providers may use cookies and similar technologies to operate the store, understand website activity, remember preferences, and provide advertising.

Depending on where you live, you may have the right to opt out of certain targeted advertising or data-sharing activities. Where available, you can use the privacy or data-sharing controls provided on our website.

Your Privacy Rights

Depending on where you live, you may have rights such as:

  • Requesting access to your personal information.

  • Requesting that inaccurate information be corrected.

  • Requesting deletion of certain personal information.

  • Receiving a copy of certain personal information.

  • Opting out of certain targeted advertising or data sharing.

  • Withdrawing consent where processing is based on consent.

These rights may be limited by applicable law. We may need to verify your identity before completing a request.

Children's Privacy

Our store is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

Security and Data Retention

We use reasonable measures to protect personal information, but no system is completely secure.

We keep personal information only for as long as reasonably necessary to operate our business, complete transactions, comply with legal obligations, resolve disputes, and enforce our policies.

International Data Transfers

Your information may be processed or stored in countries other than the country where you live. Where required, appropriate legal safeguards may be used for international data transfers.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and provide any notice required by law.

Contact

If you have questions about this Privacy Policy or want to make a privacy request, contact us by going to the "contact" tab.